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AWS KMS reports state unknown after initial setup due to IO error

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Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP 9
  • Key Management Services (KMS)

Issue

When configuring KMS for the first time, the following error is observed:
 
::*>security key-managershow-key-store
 
Vserver                Key Store Key Store Type
---------------------- --------- --------------
svm_1              external  AWS
 
::>*> security key-manager external aws show
 
            Vserver: svm_1
             Region: us-east-1
Encryption Context: -
             Key Id: xxx-16186xxxxbe4xxxxd3f4418xxx0fec81
              State: unknown
  Unavailable Nodes:  Node-01,Node-02

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