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CSHM fails to monitor NVIDIA switch, reason unsupported model

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Category:
fabric-interconnect-and-management-switches
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hw
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Applies to

  • ONTAP 9
  • Cluster Switch Health Monitor (CSHM)
  • Cluster Network Switch  model NVIDIA MSN2100-CB2FC

Issue

  • The following health alerts are seen in the system:

::> system health alert show
               Node: CLUSTER-NODE01
           Alert ID: SwitchLinkDiscoveryProtocol_Alert
           Resource: CLUSTER-SW02
           Severity: Minor
    Indication Time: Wed Mar 13 15:15:12 2024
           Suppress: false
        Acknowledge: false
     Probable Cause: The ethernet switch is using an unsupported link
                     discovery protocol.
    Possible Effect: The change of the link discovery protocol on the
                     switch is not supported. The connected device will not
                     appear in link layer discovery commands.
Corrective Actions: Revert the discovery protocol change on the switch.

               Node: CLUSTER-NODE01
           Alert ID: UnsupportedSwitch_Alert
           Resource: CLUSTER-SW02
           Severity: Major
    Indication Time: Wed Mar 13 15:15:12 2024
           Suppress: false
        Acknowledge: false
     Probable Cause: Unsupported Ethernet switch is detected.
    Possible Effect: Communication problems and network connectivity issues
                     occur.
 Corrective Actions: Unsupported Ethernet switch "CLUSTER-SW02
                     (10:XX:XX:XX:XX:d8)" found. Connect a supported
                     Ethernet switch to the network.

  • The affected cluster network switch is reported as Unsupported Model and additional management switches are being monitored:​​​​​​

CLUSTER::> system switch ethernet show
Switch                      Type               Address          Model
--------------------------- ------------------ ---------------- ---------------
CLUSTER-SW02 
                            cluster-network    174.XX.X.19      OTHER
     Serial Number: Unknown
      Is Monitored: true
            Reason: Unsupported Model
  Software Version: Cumulus Linux version 4.4.3 running on Mellanox
                    Technologies Ltd. MSN2100
    Version Source: LLDP

Mgmt-sw01 
                            management-network 172.XX.XX.12      OTHER
     Serial Number: Unknown
      Is Monitored: false
            Reason: Monitoring Disabled by Default
  Software Version: unknown
    Version Source: CDP/ISDP

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