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Cisco cluster switch unreachable due to incorrect IP address

Last Updated:

Applies to

  • ONTAP 9
  • FAS/AFF Systems
  • Cisco cluster switches


  • The Cisco cluster switch is not being monitored as the IP address is unreachable:
ClusterA::> system switch ethernet show
Switch                      Type               Address          Model
--------------------------- ------------------ ---------------- ---------------
switch_A_1(xxxxxxxxxxx)     cluster-network    10.1.1.X         NX3132V
     Serial Number: xxxxxxxxxxx
      Is Monitored: false 
            Reason: IP address not reachable
  Software Version: Cisco Nexus Operating System (NX-OS) Software, Version 7.0(3)I4(1)
    Version Source: CDP
  • The following alert is reported in the event logs:

[Node-01: mgwd:]: Call home for Health Monitor process cshm: SwitchCommunityString_Alert[switch_A_1(xxxxxxxxxxx)].

  • The IP address of the cluster switch is not reachable through ping and SSH.
  • The switch health is degraded:

ClusterA::> system health subsystem show
Subsystem         Health
----------------- ------------------
SAS-connect       ok
Environment       ok
Memory            ok
Service-Processor ok
Switch-Health     degraded
CIFS-NDO          ok
Motherboard       ok
IO                ok
MetroCluster      ok
MetroCluster_Node ok
FHM-Switch        ok
FHM-Bridge        ok
SAS-connect_Cluster ok
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