Skip to main content
NetApp Knowledge Base

VMware path failures and FCP command failures due to faulty switch end SFP

Views:
86
Visibility:
Public
Votes:
0
Category:
fabric-interconnect-and-management-switches
Specialty:
brocade
Last Updated:

Applies to

  • VMware
  • FCP
  • ONTAP
  • Brocade switch

Issue

  • VMware storage paths are flapping generating the alert,

Alarm 'Cannot connect to storage' on xxx.xx.x.xx triggered by event 49104432 'Path redundancy to storage device naa.600a09803831460000000000000000 degraded. Path vmhba1:XX:XX:Xxx is down. Affected datastores: XX_NETAPP_SANxx.'

  • Storage adapter port login connected with VMware recording below link break errors in EMS,

[?]  Sat Mar 23 02:16:10 +0000 [CLUSTER1-01: fct_tpd_work_thread_0: scsitarget.slifct.linkBreak:error]: Link break detected on Fibre Channel target HBA 2a with event status 1 , topology type 1, status1 0x0, status2 0x0.
[?]  Sat Mar 23 02:16:11 +0000 [CLUSTER1-01: fct_tpd_work_thread_0: scsitarget.hwpfct.linkUp:notice]: Link up on Fibre Channel target adapter 2a.
[?]  Sat Mar 23 02:16:13 +0000 [CLUSTER1-01: fct_tpd_work_thread_0: scsitarget.fct.portLogin:notice]: Login at target FC port: '2a' by initiator port: '10:00:00:62:xx:xx:xx:xx address 0x00000. The target virtual port is: 'NetApp FC Target Port (LPe00000) SVM:n1_fc_2a'.

  • Ontap system manager has LIF operationally down errors for lifs of adapter port (home port).
  • errdump -a has 'Frame timeout' events on the switch port connected to storage adapter port.

2024/03/20-02:40:17, [AN-1014], 2665374, FID 128, INFO, SBI-LIFE-G620-R4U27-SANSW1, Frame timeout detected, tx port 16 rx port 19, sid 11315, did 11001, timestamp 2024-03-20 02:40:17 .

  • porterrshow have high disc C3, link fail and loss sync errors,

porterrshow        :
          frames      enc    crc    crc    too    too    bad    enc   disc   link   loss   loss   frjt   fbsy  c3timeout    pcs    uncor
       tx     rx      in    err    g_eof  shrt   long   eof     out   c3    fail    sync   sig                  tx    rx     err    err
16:    3.1g   2.1g   0    151     17      7      0    135      0      1.8m   2.4m   4.8m 644      0      0      1.8m   0     28.7k  32.3k

  • RX and TX of concerned switch port are with-in the optimal range.

=============
Port 16:
=============
RX Power:    -2.1    dBm (613.4uW)
TX Power:    -0.4    dBm (914.7 uW)

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.