Skip to main content
NetApp Knowledge Base

Issues while trying to upload image in SAN switches "Failed to access sftp"

Last Updated:

Applies to



Getting below error while downloading FOS to Switch:

MCC_Switch_A:admin>firmwaredownload -x 9600 -p sftp 17x.3x.5x.3x,admin,/v8.2.3a_G5_ENTRY/release.plist,hpebna2019
Server IP:,
Protocol IPv4
Checking system settings for firmwaredownload...
Failed to access sftp://admin:**********@17x.3x.5x.3x.../release.plist
The server is inaccessible or firmware path is invalid. Please make sure the server name/IP address and the firmware path are valid, the protocol and authentication are supported. It is also possible that the RSA host key could have been changed and please contact the System Administrator for adding the correct hostkey.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.