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Report generation fails when trying to schedule the report on SANnav

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Category:
fabric-interconnect-and-management-switches
Specialty:
brocade
Last Updated:

Applies to

  • SANnav 2.3.0
  • Brocade

Issue

  • After creating the weekly Dashboard and report on SANnav to fetch the utilization of all ISL ports , the report is not getting generated as per schedule. 
  • At times, unable to export the report as well.
  • The SANnav supportsave logs show a timeout error after 15 minutes:
[INFO] 2024-04-05 12:15:21.940 screen/pdf-generator-screen-enhanced.js - pdf parameters /dcm1.0.0/tmp/report-SwitchportReport-1712299501542/report.pdf 2609 8in true
[ERROR] 2024-04-05 12:30:22.040 server.js - TimeoutError: waiting for Page.printToPDF failed: timeout 900000ms exceeded.
 
 
  • Scheduling of the report can be done successfully and emails are being received too but report generation fails with below error:

Report generation fails when trying to schedule the report on SANnav

 

ISL UTILIZATION REPORT

 

Report utilization fails

 

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