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Motherboard in degraded state after RCF installation on cluster network switch

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • AFF/FAS
  • BES-53248

Issue

  • Motherboard seen as degraded in the system health subsystem show after RCF installation.

Cluster::*> system health subsystem show
Subsystem Health
----------------- ------------------
SAS-connect ok
Environment ok
Memory ok
Service-Processor ok
Switch-Health degraded
CIFS-NDO ok
Motherboard degraded
IO ok
MetroCluster ok
MetroCluster_Node ok
FHM-Switch ok
FHM-Bridge ok
SAS-connect_Cluster ok
13 entries were displayed.

  • Continued packed loss seen on cluster ports.

[vifmgr: vifmgr.cluscheck.ctdpktloss:alert]: Continued packet loss when pinging from cluster lif node_name01_clus2 (node node_name) to cluster lif node_name-01_clus1 (node node_name-01).
[vifmgr: vifmgr.cluscheck.ctdpktloss:alert]: Continued packet loss when pinging from cluster lif node_name01_clus1 (node node_name) to cluster lif node_name-03_clus2 (node node_name-03).
[vifmgr: vifmgr.cluscheck.ctdpktloss:alert]: Continued packet loss when pinging from cluster lif node_name01_clus1 (node node_name) to cluster lif node_name-02_clus2 (node node_name-02).

  • Issue persists even after installing the desired RCF on the switches.

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