BES-53248 switch rebooted due to a software exception at EFOS 3.10.0.3
Applies to
- BES-53248
- EFOS 3.10.0.3
Issue
show tech-support, will see system crash at tDhcp6sTask:
*************** show logging buffered ***************
<185> Jul 11 03:41:43 0.0.0.0-1 SIM[Cnfgr_Thread_]: sim_util.c(4234) 14 %% ALRT Switch was reset due to a software exception.
<186> Jul 11 03:41:43 0.0.0.0-1 General[fp_main_task]: bootos.c(194) 12 %% CRIT Event(0xaaaaaaaa)
<190> Jul 11 03:41:43 0.0.0.0-1 OSAPI[fp_main_task]: osapi_crash.c(1582) 10 %% INFO 1 Crashlogs found.
<190> Jul 11 03:41:32 0.0.0.0-1 General[procLOG]: procmgr.c(4040) 2 %% INFO Application Terminated (user.start, ID = 7, PID = 936
<185> Jul 11 03:41:32 0.0.0.0-0 General[fp_main_task]: (0) 1 %% ALRT Reboot 2 (0x2)
*************** debug crash & kernel logs ***************
*************** Debug crashlog 0 unit 1 ********
Displaying FASTPATH Crash Dump 0 from unit 1
For kernel Crash Dump - osapiDebugCrashDumpDisplay(x,1)
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* Start FASTPATH Stack Information *
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pid: 1174
TID: 0x7fc014065700
Task Name: tDhcp6sTask
si_signo: 11
si_errno: 0
si_code: 128
si_addr: (nil)
Date/Time: 7/11/2023 3:40:29
SW ver: 3.10.0.3
------------ CALL STACK INFO ------------
$0x13080b5$ vrfMgrIntfVrfIdGet + 0x15
$0x107da59$ dhcp6s_Task + 0x2d9
$0x1219a08$ osapi_task_wrapper + 0xa8
/lib/libpthread.so.0(+0x7c29) [0x7fc0a0211c29]
/lib/libc.so.6(clone+0x3f) [0x7fc09f701ebf]
-----------------------------------------
Stack Size: 36864 Bytes
Stack Base Address: 0x0x7fc01405d000
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* End FASTPATH Stack Information *
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