Skip to main content
NetApp Knowledge Base

Unable to set IP address on E-Series controller for StorageGRID

  1. Last updated
  2. Save as PDF
Views:
158
Visibility:
Public
Votes:
0
Category:
e-series-santricity-os-controller-software
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp E-Series 2800
  • SANtricity System Manager
  • StorageGRID

Issue

  • 'Errorcode RETCODE_ERROR returned by SYMbol' request when attempting to set IP address on controller in SANtricity
  • 'Ping test failed' updating IP address from appliance installer page
  • Time out error attempting to change the IP configuration via console connection

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.