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Unable to run E-series SMcli with JDK 16 or 17 is used

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Category:
e-series-santricity-management-software
Specialty:
esg
Last Updated:

Applies to

  • E-series
  • SMcli 01.40.00.9001
  • JDK 16 or 17 is used

Issue

  • Fail to run SMcli command and an internal error is popped up.

An internal error, error code 12, has occurred.
Possible causes include:
(1) The CLI session was run without administrator permissions, or
(2) The software installation is incomplete or corrupt.
Retry the CLI with administrator permissions or reinstall the software.
If problems persist, contact your Technical Support Engineer.
SMcli failed.

  • The same SMcli command works normally by using JDK 15 and the previous JDK versions.

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