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Error 1000 - Could not communicate with the storage array to complete this request

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115
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Category:
e-series-santricity-management-software
Specialty:
esg
Last Updated:

Applies to

  • E-Series systems
  • SANtricity Storage Manager

Issue

  • Clocks synchronization failed on controller SANtricity storage manager with below error:
Error 1000- Could not communicate with the storage array to complete this request
 
clipboard_e62a39b270b9e33ddc2dfe9e18e10b8d0.png
 
  • Unable to PING the controller IP.

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