Skip to main content
NetApp Knowledge Base

E-series controller reboots due to AIO during read operation with reason code 0x429c002

  1. Last updated
  2. Save as PDF
Views:
114
Visibility:
Public
Votes:
0
Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:

Applies to

  • E-Series EF600
  • SANtricity OS 11.70.4R1

Issue

One of the controller reboots and encounters Acient Input/Output (AIO) during read operations. The following exception is logged under excLogShow in the state-capture-data support bundle / AutoSupport file:

Reboot due to ancient IO, scsiOp=0x144f426c0 poolId=0 opCode=88
age=330000ms
2025-01-16 10:32:41.654635
rebootReason 0x429c002, rebootReasonExtra 0x0

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.