E-series ASUP delivery failure when using proxy server on santricity OS 11.50.2
Applies to
- Santricity OS 11.50.2 (11.50.00.00)
- EF280
- E2800
- EF570
- E5700
Issue
- Getting java.unknownHostNameException error for support.netapp.com when performing ASUP test for HTTP/HTTPS using proxy via Santricity Storage Manager GUI
- Proxy IP and port are verified and correct.
- Proxy or firewall have the controller management IP address allowed.