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E-Series Unable to upgrade controller firmware due to invalid file detected

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Applies to

  • E2700
  • SANtrciicty Storage Manager 11.53 and below
  • Windows 10, Turkish localization

Issue

  • Unable to update the controller firmware either using the GUI and script editor.
  • NVSRAM file is valid and can be upgraded without any problem.
  • Firmware file is not detected and cannot be selected in the GUI.

 

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