Skip to main content
NetApp Knowledge Base

E-Series AutoSupport triggers critical alert for "Insufficient cache backup device capacity" from historical events

  1. Last updated
  2. Save as PDF
Views:
25
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

  • E-Series
  • AutoSupport (ASUP) enabled environments

Issue

  • AutoSupport automatically opens a case with critical alert:

E-Series Notification (Insufficient cache backup device capacity) CRITICAL

  • Alert timestamp appears recent, but no corresponding current fault in system
    • Cache backup device status shows Optimal
    • Recovery Guru reports no active errors
    • Major Event Log shows entries in the past time stamp(for example, prior year events):

Insufficient cache backup device capacity - Shelf XX, Bay X <-- CRITICAL

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.