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E-Series AutoSupport is not delivered using SMTP only on one controller

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Category:
e-series-santricity-management-software
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esg
Last Updated:

Applies to

  • NetApp SANtrictry System Manager
  • Netapp E28xx duplex system
  • SMTP delivery method

Issue

ASUP is not getting delivered via SMTP delivery method  for one controller only , SMTP confiuration is the same  tests are successfull .
 
Webserver logs reports the below message every time a critical event was logged :
INFO [SMMonitorPriorityTask-4] s.p.AlertManagerService [AlertManagerService.java:641] [requestId=0, deviceId=N/A] SMTP alerting is disabled or server not configured, ignoring 1 alerts

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