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E-Series ASUP can not be sent due to SMTP error code 552

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e-series-systems
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esg
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Applies to

  • E-Series Platforms

Issue

  • After setting up the email alerts, below message is received via email letting user know the ASUP message can now be delivered:

An ASUP message can now be delivered from the array management host eos-b to NetApp ASUP smtp gateway x.x.x.x

  • However, ASUP could not be sent successfully. ASUP-TRANSMISSION-LOGS file in support bundle show below error:

Email delivery failed as the SMTP MAIL command failed with SMTP error code: 552

 

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