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E-series Controller panic while changing drive security key from external KMS server

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Applies to

  • E-Series
  • SANtricity OS 11.70.3
  • External Key Management used for drive encryption
  • FDE drives

Issue

  • Drive and Volume groups are in failed state post Controller panic.
  • Major Event Log Shows:
A:10/7/22, 2:59:39 PM (14:59:39) 309751 226b Security (FDE) key needed - Shelf 99, Drawer 5, Bay 0 <--CRITICAL
A:10/7/22, 2:59:39 PM (14:59:39) 309750 226b Security (FDE) key needed - Shelf 99, Drawer 4, Bay 11 <--CRITICAL
A:10/7/22, 2:59:39 PM (14:59:39) 309749 226b Security (FDE) key needed - Shelf 99, Drawer 4, Bay 9 <--CRITICAL
A:10/7/22, 2:59:39 PM (14:59:39) 309748 226b Security (FDE) key needed - Shelf 99, Drawer 4, Bay 7 <--CRITICAL
A:10/7/22, 2:59:39 PM (14:59:39) 309747 226b Security (FDE) key needed - Shelf 99, Drawer 4, Bay 5 <--CRITICAL
A:10/7/22, 2:59:39 PM (14:59:39) 309746 226b Security (FDE) key needed - Shelf 99, Drawer 4, Bay 3 <--CRITICAL

 

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