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E-Series SANtricity System Manager integration with SAML fails at the test login step

Last Updated:

Applies to

  • SANtricity System Manger
  • Security Assertion Markup Language (SAML) 


  • During initial configuration of the Security Assertion Markup Language (SAML) feature with E-Series SANtricity System Manager application, the SSO test login (step 4) fails:

Login Failed.png

  • The E-Series embedded Web Services Proxy logs (web-server-trace-log-%.7z) available in a support bundle and AutoSupport indicates the SSO test login failed due to signature validation failure.

2021-02-01 22:00:55,434 ERROR [jetty-371645] c.n.e.a.r.s.SamlImpl [] [requestId=40e04f69-c3df-4e06-8a50-a196292c1259, deviceId=N/A] Caught exception processing assertion from SAML identity provider
Caller+0 at
Caller+1 at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
Caller+2 at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(
Caller+3 at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(
Caller+4 at java.base/java.lang.reflect.Method.invoke( SignableSAMLObject signature validation failed



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