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An ASUP message could not be delivered by incorrect DNS configuration

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1,373
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Votes:
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Category:
e-series-santricity-storage-manager
Specialty:
esg
Last Updated:

Applies to

E-series

Issue

  • MEL reports An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP

Summary
Node ID:
Host IP Address:
Host ID:
Event Error Code:
Event occurred: Sat, 2 Jul 2022 14:40:31 +0000
Event Message: An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP https gateway https://support.netapp.com/put/AsupPut/.
Event Priority: Critical
Component Type:
Component Location:

  • ASUP-TRANSMISSION-LOGS reports AutoSupport message dispatch failed.

7/3/22 14:40:30 UTC -> Priority:CRITICAL, ASUP Message Type:Daily Schedule, ASUP Task Type:Delivery, Status:FAILED, Storage Array:, SAID:, Chassis Serial Number:, Thread ID:111,650, Delivery Method:HTTPS, Sequence Number:530, Delivery URI:N/A, AutoSupport Decompressed Size:N/A, Total Collection Time:N/A, Message:AutoSupport message dispatch failed.

DNS configuration

 

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