Skip to main content
NetApp Knowledge Base

An ASUP message can now be delivered from the array management host to NetApp ASUP

Views:
2,903
Visibility:
Public
Votes:
8
Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

  • E2824
  • SANtricity OS 11.x
  • AutoSupport
  • HTTP/HTTPS

Issue

  • EML reports An ASUP message can now be delivered from the array management host xxxx to NetApp.

Node ID: NodeA
Host IP Address:
Host ID:
Event Error Code:
Event occurred: Thu, 23 Dec 2021 10:19:42 +0000
Event Message: An ASUP message can now be delivered from the array management host xxxx to NetApp ASUP  https gateway https://support.netapp.com/put/AsupPut/.
Event Priority: Informational
Component Type:
Component Location:

  • ASUP-TRANSMISSION-LOGS reports Server returned HTTP status code: null.

12/20/21 07:07:23 UTC -> Priority:CRITICAL, ASUP Message Type:Weekly Schedule, ASUP Task Type:Delivery, Status:FAILED, Storage Array:HTCSolar_Storage, SAID:6D039EA000360E11000000006188909D, Chassis Serial Number:xxxxxxxxxxx, Thread ID:429,773, Delivery Method:HTTPS, Sequence Number:80, Delivery URI:support.netapp.com/put/AsupPut/, AutoSupport Decompressed Size:N/A, Total Collection Time:N/A, Message:AutoSupport message delivery failed. Server returned HTTP status code: null.

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.