Skip to main content
NetApp Knowledge Base

StorageGRID  error HTTP 500 trying to write data on cloud application

Last Updated:

Applies to

  • NetApp StorageGRID 
  • Rangedb Volumes at max capacity (100%)


  • All services are running in all storages nodes
  • Most storage node volumes are full 
  • HTTP 500 when  cloud application tries  to write data:

Nov 24 02:07:00 ADE: |12868012 3677443124 OBDI ORTD 2021-11-24T02:07:00.339373| WARNING  0356 OBDI: Got ObjectRetained {_transactionID:938101901332655887, _cbid:7CC907AB4DDE0F00, _result:FAIL, _locations:[0x00000000:]}

Nov 24 02:07:00  ADE: |12868012 3677443123 S3RQ %DED 2021-11-24T02:07:00.339522| NOTICE   0159 S3RQ: S3 error response: RequestId=1574259552978124, Resource=/netapp-default-ctera-crm/blocks/00009fd4/592b1ef3c23d6be6c7a1a82c3e3c12960ca1a5b4-1ooc0hg,  HTTP Status Code=500, ErrorMsg=InternalError, ErrorType=Client, CustomErrorMessage={We encountered an internal error. Please try again.}, Details={unexpected error (GERR). details: ,}


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.