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"E-Series Notification (Drive path redundancy lost) CRITICAL" AutoSupport doesn't trigger automatic case creation

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e-series-systems
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Applies to

  • E-series
  • AutoSupport

Issue

  • "E-Series Notification (Drive path redundancy lost) CRITICAL" AutoSupport doesn't trigger automatic case creation.
  • Major Event Log records critical events as below:

A:6/13/25, 8:06:23 AM (08:06:23) 16980 282d Drive path redundancy lost - Shelf 0,  Bay 3 <--CRITICAL

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