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E-series reporting Maximum Temperature Exceeded for an entire drive shelf after unexpected reboot

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e-series-systems
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Applies to

E-Series

Issue

  • Node rebooted unexpectedly
  • SANtricity  and MEL report Maximum Temperature Exceeded for an entire drive shelf 
A:1/5/24, 4:29:20 PM (16:29:20) 7447 281c Maximum temperature exceeded - Shelf 1, Drawer 1, Bay A2 <--CRITICAL
A:1/5/24, 4:29:20 PM (16:29:20) 7446 281c Maximum temperature exceeded - Shelf 1, Drawer 1, Bay A1 <--CRITICAL
A:1/5/24, 4:29:20 PM (16:29:20) 7445 281c Maximum temperature exceeded - Shelf 1, Drawer 2, Bay A2 <--CRITICAL
A:1/5/24, 4:29:20 PM (16:29:20) 7444 281c Maximum temperature exceeded - Shelf 1, Drawer 2, Bay A1 <--CRITICAL
A:1/5/24, 4:29:20 PM (16:29:20) 7443 281c Maximum temperature exceeded - Shelf 1, Drawer 3, Bay A2 <--CRITICAL
A:1/5/24, 4:29:20 PM (16:29:20) 7442 281c Maximum temperature exceeded - Shelf 1, Drawer 3, Bay A1 <--CRITICAL
A:1/5/24, 4:29:20 PM (16:29:20) 7441 281c Maximum temperature exceeded - Shelf 1, Drawer 4, Bay A2 <--CRITICAL
A:1/5/24, 4:29:20 PM (16:29:20) 7440 281c Maximum temperature exceeded - Shelf 1, Drawer 4, Bay A1 <--CRITICAL
A:1/5/24, 4:29:20 PM (16:29:20) 7439 281c Maximum temperature exceeded - Shelf 1, Drawer 5, Bay A2 <--CRITICAL
A:1/5/24, 4:29:20 PM (16:29:20) 7438 281c Maximum temperature exceeded - Shelf 1, Drawer 5, Bay A1 <--CRITICAL
A:1/5/24, 4:29:20 PM (16:29:20) 7437 281c Maximum temperature exceeded - Shelf 1, Shelf Component (IOM) A <--CRITICAL
  • MEL shows IOM exception and VDD events
A:1/5/24, 4:29:20 PM (16:29:20) 7429 2866 An IOM (ESM) has reported an exception event - Shelf 1, Bay A
A:1/5/24, 4:29:20 PM (16:29:20) 7428 280c Drive shelf component changed to optimal - Shelf 1, Bay A
A:1/5/24, 4:29:19 PM (16:29:19) 7427 2014 VDD logged an error - Shelf 0, Bay A - SSID: 17, Devnum: 0x010238 LBA: 0x27c26f000, Blocks: 0x100 - Recovered
----> Flags: 0x200801 = READ: Read Operation, CURRENT: Read current data from cache, PI: Error coding in effect
----> Recovery: 0x2 = Reconstruction used, ASC: 0x1f = IOP_FAST_TIMEOUT_ERROR, Detection: 0xf80b03dc
A:1/5/24, 4:29:19 PM (16:29:19) 7426 2014 VDD logged an error - Shelf 0, Bay A - SSID: 17, Devnum: 0x010236 LBA: 0x34c260300, Blocks: 0x100 - Recovered
----> Flags: 0x200801 = READ: Read Operation, CURRENT: Read current data from cache, PI: Error coding in effect
----> Recovery: 0x2 = Reconstruction used, ASC: 0x1f = IOP_FAST_TIMEOUT_ERROR, Detection: 0xf80b03dc
A:1/5/24, 4:29:18 PM (16:29:18) 7425 2014 VDD logged an error - Shelf 0, Bay A - SSID: 12, Devnum: 0x010234 LBA: 0xfbc64f00, Blocks: 0x100 - Recovered
----> Flags: 0x200801 = READ: Read Operation, CURRENT: Read current data from cache, PI: Error coding in effect
----> Recovery: 0x2 = Reconstruction used, ASC: 0x1f = IOP_FAST_TIMEOUT_ERROR, Detection: 0xf80b03dc

 

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