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E-Series drive tray does not come up after storage array powercycle

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e-series-systems
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Applies to

  • E-Series E5500
  • SANtricity OS 08.25.20.30

Issue

  • Drive tray does not come up after storage array powercycle.
  • After Powering On storage array, multiple drives HUC109090CSS601 MS07 in the DE5600 shelf show in offline state.
  • Logs:

Recovery Guru:
NATIVE_VG_FOREIGN_DRIVE_MUTUAL_REF-Recovery Failure Type Code: 215
VG_CLONED-Recovery Failure Type Code: 216 
VOLUME_GROUP_MISSING-Recovery Failure Type Code: 202


Storage Array Profile:TRAY, SLOT STATUS   CAPACITY     MEDIA TYPE  INTERFACE TYPE  CURRENT DATA RATE  PRODUCT ID  FIRMWARE VERSION  CAPABILITIES
1,    1    Offline  838.363 GB    Hard Disk Drive   SAS        6 Gbps       HUC109090CSS601    MS07           DA, FDE       
1,    2    Offline  838.363 GB    Hard Disk Drive   SAS        6 Gbps       HUC109090CSS601    MS07           DA, FDE       
1,    3    Offline  838.363 GB    Hard Disk Drive   SAS        6 Gbps       HUC109090CSS601    MS07           DA, FDE     

Major Event Logs show multiple Destination drive errors:
B:5/30/21 11:53:28 AM (18:53:28) 70573 1012 Destination driver error - Tray 1, Slot 11
B:5/30/21 11:53:28 AM (18:53:28) 70572 1012 Destination driver error - Tray 1, Slot 2
B:5/30/21 11:53:25 AM (18:53:25) 70571 1012 Destination driver error - Tray 3, Slot 21
B:5/30/21 11:53:25 AM (18:53:25) 70570 1012 Destination driver error - Tray 1, Slot 22
B:5/30/21 11:53:22 AM (18:53:22) 70569 1012 Destination driver error - Tray 3, Slot 13

 

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