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E-Series core dump has been captured - AutoSupport Message

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Applies to

NetApp E-Series

Event Summary

  • An AutoSupport messages is generated with title: E-Series Notification (Core dump has been captured) INFO
  • An associated case is generated with symptom: ESFTDC:E-Series Notification from <Storage Array Name> (Core dump has been captured) INFO

Validate

Review Major Event Log or system events (Support > Events) for a series of events indicating the controller reset:

2606 Start-of-day routine begun
4010 Controller reset
2605 Start-of-day routine completed
3700 Core dump has been captured

Resolution

Please retrieve the core dump (controller health image) file as it is necessary to determine the root cause of controller reset: How to retrieve a core dump on an E-Series storage system

Please contact NetApp Technical Support or log into the NetApp Support Site to create a technical case. Reference this article for further assistance.

Additional Information

How to upload a file through NetApp Authenticated File Upload utility (NAFU)

 

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