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E-Series controller is placed offline by alternate during powering on due to communication through midplane

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e-series-systems
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esg
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Applies to

E-Series

Issue

  • RECOVERY-GURU-PROCEDURES.HTML indicates OFFLINE_CTL-Recovery Failure Type Code: 28

Failure Entry 1: OFFLINE_CTL-Recovery Failure Type Code: 28
Storage array: <ARRAY_NAME>
Component reporting problem: Controller in bay B
Status: Failed
Location: Controller/Drive shelf 99, Controller in bay B

  • MAJOR-EVENT-LOG indicates Controller reset by its alternate event

Critical,This controller's alternate is non-functional and is being held in reset,Controller,Shelf 99, Bay B,Controller in bay A
Critical,Controller redundancy lost,Controller,Shelf 99, Bay A,Controller in bay A
Informational,Controller reset by its alternate,Controller,Shelf 99, Bay B,Controller in bay A
Informational,Controller placed offline,Controller,Shelf 99, Bay B,Controller in bay A

  • No other related errors can be found from MAJOR-EVENT-LOG before offline

 

 

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