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E-Series IOM (ESM) has reported an exception event periodically however no Recovery Guru alert and no clear problem can be identified

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Category:
e-series-systems
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esg
Last Updated:

Applies to

NetApp E-Series

Issue

In the Major Event log the message IOM (ESM) has reported an exception event has occurred  keeps appearing at perodic times
 
Date/Time: xxx-xx-xx-xx
Sequence number: 3271
Event type: 2866
Event category: Failure
Priority: Warning
Event needs attention: true
Event send alert: true
Event visibility: true
Description: An IOM (ESM) has reported an exception event
Event specific codes: 0/0/0
Component type: Tray Component (ESM)
Component location: Tray 1, Slot B
Logged by: Controller in slot A
Checking the Recovery Guru there are no alerts, additionally the IOM's /ESM's are  both optimal:
 
optimal.png
 
         ESM card status:                 Optimal           
         Firmware Version:                0120              
         Configuration settings version:  Not Applicable    
         Maximum data rate:               12 Gbps           
         Current data rate:               12 Gbps           
         Location:                        A                 
         Card communication:              OK                
         Trunking supported:              No                
         Product ID:                      DE224C            
         Part number:                     111-04850+A3      
         Serial number:                   032241003100      
         Date of manufacture:             Not Available     


         ESM card status:                 Optimal           
         Firmware Version:                0120              
         Configuration settings version:  Not Applicable    
         Maximum data rate:               12 Gbps           
         Current data rate:               12 Gbps           
         Location:                        B                 
         Card communication:              OK                
         Trunking supported:              No                
         Product ID:                      DE224C            
         Part number:                     111-04850+A3      
         Serial number:                   032241003354      
         Date of manufacture:             Not Available  
 

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