An IOM (ESM) has reported an exception event periodically without detecting any clear problems on E-Series
Applies to
- E-Series
- I/O module (IOM) or Environmental Services Module (ESM) on disk shelf
Issue
- In the Major Event log the message
IOM (ESM) has reported an exception event has occurred
keeps appearing at periodic times:
Date/Time: xxx-xx-xx-xx
Sequence number: 3271
Event type: 2866
Event category: Failure
Priority: Warning
Event needs attention: true
Event send alert: true
Event visibility: true
Description: An IOM (ESM) has reported an exception event
Event specific codes: 0/0/0
Component type: Tray Component (ESM)
Component location: Tray 1, Slot B
Logged by: Controller in slot A
- Checking the Recovery Guru there are no alerts, additionally, the IOM (ESM) is in an optimal state:

ESM card status: Optimal
Firmware Version: 0120
Configuration settings version: Not Applicable
Maximum data rate: 12 Gbps
Current data rate: 12 Gbps
Location: A
Card communication: OK
Trunking supported: No
Product ID: DE224C
Part number: 111-04850+A3
Serial number: 032241xxxxxx
Date of manufacture: Not Available
ESM card status: Optimal
Firmware Version: 0120
Configuration settings version: Not Applicable
Maximum data rate: 12 Gbps
Current data rate: 12 Gbps
Location: B
Card communication: OK
Trunking supported: No
Product ID: DE224C
Part number: 111-04850+A3
Serial number: 032241xxxxxx
Date of manufacture: Not Available
- No finding on ASUP ->
TRAY-COMPONENT-STATE-CAPTURE.7Z log