Amber LED luminated on all E-Series drawers with no active alerts in SANtricity UI
Applies to
- SANtricity System Manager
- StorageGRID SG6060 appliance
- NetApp E-Series E2800
Issue
- Amber LED present on all disk drawers with no corresponding alerts via Recovery Guru or SANtricity System Manager.
- In Daily AutoSupport >
state-capture-data.txt>ssmShowSubTreereports Controller with following LED states:- Example:
[Legacy DCM]Slot: 1LED Control: Drawer cfg:0x384LED State: Present Online AttentionAttn Request / Attn On: No / YesComponent Label: 1
- Example:
- In Weekly AutoSupport >
tray-component-state-capture.txtrecords Controller connection to all drawers is Removed.
-3801-00:00:50.83 PhyNotRdy, Incr FW PhyChngCnt, phy=12
-3801-00:00:50.83 PhyNotRdy, Incr FW PhyChngCnt, phy=13
-3801-00:00:50.83 PhyNotRdy, Incr FW PhyChngCnt, phy=14
-3801-00:00:50.83 PhyNotRdy, Incr FW PhyChngCnt, phy=15
17|01-00:00:50.85SES: WARNING: DCM_PATH_FAIL Error Fault is ACTIVE!
31|01-00:00:50.85 expBroadcastEvent: 1 B'Casts since last trace
17|01-00:00:50.89 SES: WARNING: DCM ATTN LED is ON!
17|01-00:00:50.89
17|01-00:00:50.89 Enclosure status from slot B
17|01-00:00:50.89 Drawer Critical DrawerId=0 Global_Fault_LED_ON
31|01-00:00:51.20 external phy 12 Removed
31|01-00:00:51.20 external phy 13 Removed
31|01-00:00:51.20 external phy 14 Removed
31|01-00:00:51.20 external phy 15 Removed
-3801-00:00:51.62 PhyRdy, Incr FW PhyChngCnt, phy=12
-3801-00:00:51.62 PhyRdy, Incr FW PhyChngCnt, phy=13
-3801-00:00:51.62 PhyRdy, Incr FW PhyChngCnt, phy=14
-3801-00:00:51.62 PhyRdy, Incr FW PhyChngCnt, phy=15
17|01-00:00:51.68 SES: NOTE: DCM_PATH_FAIL Error Fault is no longer ACTIVE!17|01-00:00:51.72 SES: NOTE: DCM ATTN LED is OFF!
