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CHASSIS FAN FRU FAILED: Sysfan Speed 0 RPM – Fan Module Failure

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asa-r2
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hw
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Applies to

  • NetApp ASA-A50
  • ONTAP 9.16.1P3ASAR2

Issue

The system reports a chassis fan failure with the following EMS log entries:

[Node-02: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: Sysfan1F2 Speed (0 RPM)[Node-02: env_mgr: callhome.c.fan.fru.fault:error]: Callhome for CHASSIS FAN FRU FAILED: Sysfan1F2 Speed
Sysfan1 F1 Speed         normal         16000 RPM    1120 RPM    4000 RPM   37120 RPM   40000 RPM
Sysfan1 F2 Speed         critlow            0 RPM    1120 RPM    4000 RPM   37120 RPM   40000 RPM
Sysfan2 F1 Speed         normal         15840 RPM    1120 RPM    4000 RPM   37120 RPM   40000 RPM
Sysfan2 F2 Speed         normal         15040 RPM    1120 RPM    4000 RPM   37120 RPM   40000 RPM
Sysfan3 F1 Speed         normal         16000 RPM    1120 RPM    4000 RPM   37120 RPM   40000 RPM
Sysfan3 F2 Speed         normal         14880 RPM    1120 RPM    4000 RPM   37120 RPM   40000 RPM
Sysfan4 F1 Speed         normal         15840 RPM    1120 RPM    4000 RPM   37120 RPM   40000 RPM
Sysfan4 F2 Speed         normal         15360 RPM    1120 RPM    4000 RPM   37120 RPM   40000 RPM
Sysfan5 F1 Speed         normal         15840 RPM    1120 RPM    4000 RPM   37120 RPM   40000 RPM
Sysfan5 F2 Speed         normal         15040 RPM    1120 RPM    4000 RPM   37120 RPM   40000 RPM

Sysfan1 F1                                GOOD
Sysfan1 F2                                 BAD
Sysfan2 F1                                GOOD
Sysfan2 F2                                GOOD
Sysfan3 F1                                GOOD
Sysfan3 F2                                GOOD
Sysfan4 F1                                GOOD
Sysfan4 F2                                GOOD
Sysfan5 F1                                GOOD
Sysfan5 F2                                GOOD

FAN1:

Sysfan1_F1_Speed | 15840.000  | RPM        | ok         | 1120.000  | 4000.000  | 37120.000 | 40000.000
Sysfan1_F2_Speed | 0.000      | RPM        | cr         | 1120.000  | 4000.000  | 37120.000 | 40000.000

SysFan1_F2_Speed     RPM         0             Yes       1120      4000      37120     40000

Additional sensor readings:

  • Sysfan1F1 Speed: normal (e.g., 15840 RPM)
  • Sysfan1F2 Speed: crit low (0 RPM)
  • All other fan speeds: normal

Fan status summary:

  • Sysfan1F1: GOOD
  • Sysfan1F2: BAD
  • All other fans: GOOD

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