Skip to main content
NetApp Knowledge Base

Why are some support cases visible on the NetApp Support Site but missing in NetApp Console case management?

  1. Last updated
  2. Save as PDF
Views:
57
Visibility:
Public
Votes:
0
Category:
not set
Specialty:
csib
Last Updated:

Applies to

  • NetApp Console
  • NetApp Support Site
  • All NetApp Products

Answer

NetApp console case management does not display technical cases older than 3 months

Additional Information

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.