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What does the Awaiting POD status mean in the Order Status Tool

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Applies to

  • All NetApp Support Site Users
  • Order Status Tool

Answer

If the Order Status Tool shows an order in Awaiting POD status, it means the order has already been delivered to the destination and is currently waiting for Proof of Delivery (POD) confirmation.

What this means:

  • The shipment has reached its intended destination.
  • The delivery document or electronic delivery confirmation has not yet been received, validated, or updated in the system.
  • The order remains in Awaiting POD status until the POD is received and verified.
  • From an operational standpoint, the order cannot be fully closed until the POD confirmation process is completed.

Additional Information

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