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Unable to open technical case on Support Site with Loading Data error

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Category:
ontap-9
Specialty:
csib
Last Updated:

Applies to

NetApp Support Site

Issue

Technical case creation failed:

Error while loading the data: Error while extracting response for type (class
com.netapp.ndp.system.model.fulldetails.SystemFullDetails) and content type (application/json); nested exception is
org.springframework.http.converter.HttpMessageNotReadabIeException: JSON parse error. Cannot deserialize value of
type •java.util.Date• from String not a valid representation (error: Failed to parse Date
value Cannot parse date not compatible with any of
standard forms "EEE, dd MMM yyyy HH:mm:ss zzz
-yyyy-MM-dd")); nested exception is com.fasterxml.jackson.databind.exc.lnvalidFormatExceptjon: Cannot deserialize
value of type •java.util.Date• from String not a valid representation (error. Failed to
parse Date value Cannot parse date not
compatible with any of standard forms "EEE, dd MMM
yyyy HH:mm:ss zzz•, •yyyy-MM-dC)) at (Source: (PushbacklnputStream); line: 1. column: 5071 (through reference chain:
com.netapp.ndp.system.model.fulldetails.SystemFullDetails["eos"])
 
Screenshot_ErrorMessage.png
 
 
 

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