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Can LSC partners view the primary contact for supported NetApp serial numbers

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Applies to

  • NetApp Hardware products
  • Lifecycle Services Certified (LSC) Partners

Answer

Yes, ASP (Authorized Service Provider) or LSC partners can view the primary contact information of the NetApp serial numbers they support as part of:

  • Support responsibilities
  • Case management processes

Additional Information

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.