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SnapCenter appears "Snapshot copy operation failed ... Error code 13057" and the backup fails

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Votes:
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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • SnapCenter
  • ONTAP 9

Issue

  • SnapCenter appears the following message on aegis.log and the backup fails.

Example:
Failed on 'XXXXXX':
Activity 'Creating Snapshot copy' failed with error:
Create snapshot 'XXXXXX_sys_VC_Sys_DailyXX_07-01-2020_XXXXXX' failed:
Snapshot operation failed [Storage System: XXXXXX.com]
Snapshot operation failed for some of the volumes [Storage System: XXXXXX.com]
Snapshot copy operation failed for volume XXXXXXX.
Error code: 13057
Snapshot operation failed for some of the volumes [Storage System: XXXXXX.com]
Snapshot copy operation failed for volume XXXXXXX.
Error code: 13057
Failed in volume 'XXXXXXX', Snapshot copy operation failed for volume XXXXXXX.
Error code: 13057 
Failed in volume 'XXXXXXX', Snapshot copy operation failed for volume XXXXXXX.
Error code: 13057

  • ONTAP successes to create a snapshot for SnapCenter task.
  • ONTAP mgwd records the following message.
Example:
XXXXXXXX.XXXXXXXX Wed Jul 01 2020 02:04:23 +09:00 [kern_mgwd:info:1961] dsmdb_get_imp_1() on ksmfRawZapi failed: 127.0.0.1{5|ffffffff} prog=536873508 server=kernel: RPC: Timed out; netid=tcp fd=649 TO=110.0s TT=110.005s O=2092b I=0b CN=7632736/646 VSID=-3 127.0.0.1:52628 <-> 127.0.0.1:918

 

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