Skip to main content
NetApp Knowledge Base

SnapCenter Plug-in for SAP HANA backup: A Snapshot copy with that name already exists

Views:
184
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

SnapCenter Plug-in or SAP HANA (SCHANA)

Issue

During the backup, the snapshot on the HANA database volume is attempted a second time.
 

The first (database) Snapshot went fine:

2021-05-07T09:43:50.1347753+02:00 Verbose SAL PID=[12164] TID=[19420] Snapshot copy operation is successful.
[Storage System: svm.domain.net]

The second for the "shared" path failed, since it was on the same volume:

Verbose SAL PID=[12164] TID=[19420] Getting result for snapshot <RESOURCE_GROUP>_<DATE>_<TIME> on storage volume <VOLUME>
Error SAL PID=[12164] TID=[19420] snapshot operation-failed
Verbose SAL PID=[12164] TID=[19420] snapshot zapi error 13020
Error SAL PID=[12164] TID=[19420] Snapshot copy operation failed for volume <hana_SID_(data|logs)>.
Reason: Error: A Snapshot copy with that name already exists.

These messages can to be found in the common\server\SnapDriveSALDebug.log  of a SnapCenter Job collection.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.