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SnapCenter - Restore attempt from secondary storage error - Mount Failed

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Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL)
  • SnapCenter Plug-in for VMware vSphere (SCV)

Issue

The restore attempt from secondary storage fails with error:

DEBUG HOFMW9012SSL.atisasg.com --- [     Thread-175] c.n.a.m.NfsMountStrategy                 : NFS Mount Type received is NFS
DEBUG HOFMW9012SSL.atisasg.com --- [     Thread-175] c.n.a.m.NfsMountStrategy                 : Mounting the NAS datastore using the HostDatastoreSystem
ERROR HOFMW9012SSL.atisasg.com --- [     Thread-175] c.n.a.m.NfsMountStrategy                 : com.vmware.esx.hostctl.default:Operation failed, diagnostics report: Mount failed: Unable to complete Sysinfo operation.  Please see the VMkernel log file for more details.: Unable to connect to NFS server
com.netapp.nvpf.api.model.ApiException: com.vmware.esx.hostctl.default:Operation failed, diagnostics report: Mount failed: Unable to complete Sysinfo operation.  Please see the VMkernel log file for more details.: Unable to connect to NFS server

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