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Failed to change the state of an Oracle 12c ASM database from shutdown to mount

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snapcenter
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snapx
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Applies to

SnapCenter Plug-in for Oracle Database

Issue

After creating an offline backup of a standalone Oracle 12c Automatic Storage Management
(ASM) database, SnapCenter fails to change the state of the database from shutdown to mount.

The operation fails with the error:
Resource failed with error PL-SCO-20005: Unquiescing of database failed with error ORACLE-20001: Error trying to change state to MOUNTED for database instance database_instance.

 

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