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OTV disconnects about every 24 hours "unable to retrieve appliance details"

Last Updated:

Applies to

  • ONTAP Tools for VMware (OTV)
  • VMware vSphere


  • OTV disconnects about every 24 hours with error unable to retrieve appliance details

"https://<OTV>:8143/api/rest/2.0/appliance/management/appliance-details": Server certificate chain is not trusted and thumbprint doesn't match; nested exception is Server certificate chain is not trusted and thumbprint doesn't match

  • The issue is temporary resolved when re-registering OTV to vCenter
  • Issue re-occurs in about 24 hours


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