Unable to launch OnCommand Application with port 80 'Address already in use error: JVM_Bind'

Applies to

This issue only impacts the following OnCommand applications when installed on a Windows Host

• OnCommand Insight (OCI) 6.X and 7.X
• OnCommand Unified manager 9.5 and below (UM)
• ActiveIQ Unified Manager 9.6+
• OnCommand Workflow Automation

Issue

• Look at the CLI output of:> netstat -ano| findstr -i 80  you will we see:  SYSTEM (usually PID 4) is LISTENING on Port 80.  This is usually the World Wide Web Publishing service listening on Port 80.
• The Deployment files all resolve as a .failed
• Within the System Logs you could possibly see the following error at the begining of the cascade of failures:

Services which failed to start: service jboss.undertow.listener.default: org.jboss.msc.service.StartException in service jboss.undertow.listener.default: Could not start http listener.
20XX-XX-XX 16:05:17,892 INFO [org.jboss.as.connector.subsystems.datasources] (msc service thread 1-3) JBAS010409: Unbound Datasource [Java:/onaro_pool_acq]
20XX-XX-XX 16:05:17,908 INFO [org.jboss.as.connector.deployers.jdbc] (msc service thread 1-8) JBAS010418: Stopped Driver service with driver-name = h2
20XX-XX-XX 16:05:17,908 INFO [org.jboss.messaging] (msc service thread 1-2) JBAS011605: Unbound messaging object to jndi name java:jboss/DefaultJMSConnectionFactory
20XX-XX-XX 16:05:17,908 INFO [org.jboss.as.connector.subsystems.datasources] (msc service thread 1-4) JBAS010409: Unbound Datasource [Java:/onaro_pool]
20XX-XX-XX 16:05:17,908 INFO [org.wildfly.extension.undertow] (msc service thread 1-7) JBAS017521: Undertow HTTPS listener https suspending
20XX-XX-XX 16:05:17,923 INFO [org.jboss.as.connector.deployment] (msc service thread 1-1) : Unbound JCA ConnectionFactory [java:/JmsXA]
20XX-XX-XX 16:05:17,923 INFO [org.jboss.as.connector.messaging] (ServerService Thread Pool -- 67) JBAS011605:  Unbound messaging object to jndi name java:/queue/SummaryQueue

• When attempting to launch the OnCommand Insight by WebUI or Java client. Java client returns the following Application Error:  Unable to launch the application.
• In jboss logs, the following error is reported:

ERROR [org.apache.coyote.http11.Http11Protocol] Error initializing endpoint: java.net.BindException: Address already in use: JVM_Bind /0.0.0.0:80

• HTTP 404