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The Cognos service does not start after an upgrade of OnCommand Data Warehouse

Last Updated:

Applies to

An upgrade of OnCommand Insight Data Warehouse (OCI DWH) from 7.3.4 to 7.3.9


  • The Cognos service does not start after restoring the OCI DWH database backup on the 7.3.9 instance
  • The Cognos service will be in starting state for approximately 10 minutes. After this, the service is again in a stopped state


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