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OnCommand Insight domain authentication fails due to a password error with the bind account

Last Updated:

Applies to

  • OnCommand Insight (OCI) 7.3.x
  • OnCommand Insight Data Warehouse (DWH) 7.3.x


  • Domain user login fails with an "Invalid user name or password" error
  • In the \SANscreen\wildfly\standalone\log\ldap.log LDAP common error 52e (Invalid Credentials) seen:

2020-02-21 21:32:29,798 ERROR [default task-5] ldap ( - Failed to find user:username url:ldaps://,DC=name
[LDAP: error code 49 - 80090308: LdapErr: DSID-0C09042F, comment: AcceptSecurityContext error, data 52e, v2580 ]

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