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OnCommand Insight DataWarehouse backups fail due to a transaction timeout

Last Updated:

Applies to

OnCommand Insight DataWarehouse (DWH) 7.3.x


The DWH backup fails with the following error:


2020-01-11 19:17:16,498 ERROR [Thread-55 (ActiveMQ-client-global-threads-869291688)] BackupScheduleBean ( - Failed to generate and send dwh and cognos reports.
 javax.ejb.EJBTransactionRolledbackException: org.hibernate.exception.GenericJDBCException: Unable to acquire JDBC Connection

 Caused by: javax.resource.ResourceException: IJ000459: Transaction is not active: tx=TransactionImple < ac, BasicAction: 0:ffff1e85aac5:17d2ef61:5e18fbf6:13441 status: ActionStatus.ABORTED >

2020-01-11 19:17:16,573 ERROR [Thread-55 (ActiveMQ-client-global-threads-869291688)] JobDispatcherBean ( - Job{name='Backup', id=104114} failed
javax.ejb.EJBTransactionRolledbackException: Transaction rolled back





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