Skip to main content
NetApp Knowledge Base

OnCommand Insight DataWarehouse fails to restore backup with error 'The user specified as a definer ('username') does not exist'

  1. Last updated
  2. Save as PDF
Views:
189
Visibility:
Public
Votes:
1
Category:
oncommand-insight-data-warehouse
Specialty:
oci
Last Updated:

Applies to

OnCommand Insight DataWarehouse (DWH) 7.3.x

Issue

Trying to restore a DWH backup fails with the following errors on dwh_upgrade.log

<InstallDrive>\SANscreen\wildfly\standalone\log\dwh_upgrade.log

2020-04-09 11:36:11,130 ERROR [default task-16] UpgradeManagerPortalBean (UpgradeManagerPortalBean.java:93) - Failed to restore from 'dwh_7.3.1_sitename_all_1291577520156352224.zip' Reason: Failed to execute sql statements from the temp sql file [D:\OCIDWH\SANscreen\mysql\securefile\dwh\dwh_7.3.1_sitename_all_12915775201563522242418961623483620116_3338610024098833867.dump], because mysql user 'root' does not exist.

ERROR 1449 (HY000) at line 240058 in file: 'D:\OCIDWH\SANscreen\mysql\securefile\dwh\dwh_7.3.1_SRVPARSNAP20_all_12915775201563522242418961623483620116_3338610024098833867.dump': The user specified as a definer ('root'@'%') does not exist

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device