OnCommand Insight Data Warehouse service(s) fail to start because the installation directory is not excluded from antivirus
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- Category:
- oncommand-insight-data-warehouse
- Specialty:
- oci
- Last Updated:
Applies to
- OnCommand Insight Data Warehouse ( OCI DWH )
- IBM Cognos
Issue
The web user interface of OnCommand Insight Data Warehouse is unreachable with the following error:
DPR-ERR-2109 The dispatcher cannot service the request at this time. The dispatcher is still initializing. Contact your administrator if this problem persists.