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No performance data after the upgrade of Active IQ Unfied Manager to 9.8RC1

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Category:
active-iq-unified-manager
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om
Last Updated:

Applies to

  • Active IQ Unified Manager (AIQ UM) 9.8RC1
  • Virtual Appliance (vApp) only

Issue

  1. Unable to see the performance data for all the clusters post the upgrade of AIQ UM from 9.7P1 to 9.8RC1 vApp.
  2. We can see following errors in the au.log:

2020-11-24 17:46:04,382 ERROR [pool-3-thread-6] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:241) - java.lang.UnsatisfiedLinkError: libxml2.so.2: cannot open shared object file: No such file or directory: Failed to retrieve counters from one of the files, Cause: example.fakedomain.com

2020-11-24 17:46:04,382 ERROR [pool-3-thread-6] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:241) - java.lang.NoClassDefFoundError: Could not initialize class com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.parser.ArchiveFileParser: Failed to retrieve counters from one of the files, Cause: example.cluster.com

2020-11-24 17:46:04,383 ERROR [pool-3-thread-6] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:241) - java.lang.NoClassDefFoundError: Could not initialize class com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.parser.ArchiveFileParser: Failed to retrieve counters from one of the files, Cause: example.cluster.com

 

  • Upgrade Logs shows:
    Reading package lists...
    Building dependency tree...
    Reading state information...
    The following packages will be REMOVED:
    autofs* bind9-host* libarchive13* libbind9-161* libdns1104* libicu57*
    libisc1100* libisc160* libisccc140* libisccc161* libisccfg163* liblwres141*
    liblwres161* libxml2* libxslt1.1* reprepro* shared-mime-info* xmlstarlet*
    Removing libxml2:amd64 (2.9.8+dfsg1-0.0+deb9u0) ...
    Removing libicu57:amd64 (57.1-6+deb9u3)
    E: Unable to locate package libvorbisenc2:amd64
    Reading package lists...
    Building dependency tree...
    Reading state information...
    Package 'libxml2' is not installed, so not removed

 

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