Skip to main content
NetApp Knowledge Base

Japanese Active IQ Unified Manager fails to add user

Views:
210
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • Active IQ Unified Manager 9.7
  • Browser language is Japanese

Issue

  • Active IQ Unified Manager fails to add user 

22b385dc-6f3b-4388-82a7-cc0d68a1492c.JPG

  • Particular user and role combinations is specified
    Example:
    • Local User and Operator
    • Local User and Administrator
    • Database User and Report Schema
    • Remote Group and Operator
  • NullPointerException is detected in ocumserver.log

 ERROR [admin] [default task-43] [c.n.o.r.m.e.GlobalExceptionHandler] null
java.lang.NullPointerException: null
    at deployment.dfm-app.war//com.netapp.dfm.entity.platform.rbac.RbacEntityManager.findRole(RbacEntityManager.java:327)

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.