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StorageGRID node repeatedly runs into Unknown status and becomes unpingable

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storagegrid
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Applies to

  • StorageGRID 11.6
  • StorageGRID Appliance SG5712, SG6060

Issue

  • StorageGRID node runs into Unknown status
  • Unable to ping to any networks on the node
  • 7-segment displays "HE"
  • Unable to login to serial console
  • MAJOR-EVENT-LOG on storage controller indicates FC link errors only

8647 1017 Fibre channel link down - Host-side: controller in bay A, port 1
8646 1017 Fibre channel link down - Host-side: controller in bay A, port 2
8645 1018 Fibre channel link up - Host-side: controller in bay A, port 2
8644 1018 Fibre channel link up - Host-side: controller in bay A, port 1
8643 1019 Extended Fibre Channel link down (greater than one minute) - Host-side: controller in bay A, port 2
8642 1019 Extended Fibre Channel link down (greater than one minute) - Host-side: controller in bay A, port 1
8641 1017 Fibre channel link down - Host-side: controller in bay A, port 1
8640 1017 Fibre channel link down - Host-side: controller in bay A, port 2

 

 

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