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Multiple StorageGRID storage nodes reboot in short timeframe

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Applies to

  • NetApp StorageGRID pre 11.6.0.12
  • NetApp StorageGRID pre 11.7.0.5

Issue

  • GRID Manager reports unresponsive services on a number of storage nodes.
    • Example: Plattform Services Unavailable alert ("too few storage nodes with the RSM service running or available at a site
  • Multiple storage nodes reboot unexpectedly and report: Unexpected node reboot  and / or Unable to communicate with Node
  • When going to Support > Metrics > Prometheus and running storagegrid_private_client_connections, it shows a sharp spike in connection count up to a few K(where K=1000)

 

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